In compliance with the Personal Data Protection Act 2010 and Personal Data Protection (Amendment) Act 2024 together with all subsidiary regulations, this Privacy Notice is to set forth and to elaborate the Company’s policies and governing principles regarding the collection, use, disclosure, and storage of personal data. This notice inform you of your rights in relation to your personal data that has been, or may hereafter be, collected, used, disclosed and stored by us.

By accessing or using this website, submitting forms, or providing personal data to us, you consent to the processing of your personal data in accordance with this Privacy Notice.

1. Collection of Personal Data
   In the course of your dealings with The W Property Collection Sdn Bhd whether through our agents, independent contractors or staffs/employees, you would have furnished to us your personal data such as;
   
   
   • Name
   • Identity Card No (NRIC) / Passport No including copies of your NRIC/Passports
   • Gender
   • Email address
   • Contact details (Mobile phone number and/or reference mobile phone number)
   • Home address and/or mailing address
   • Unit Number
   • Images (still/recording/CCTV footage)
   • Driver’s license
   • Vehicle Information (model, plate number)
   • Banking information
   • Sensitive personal data (race, religion, etc.)
   
   

   We generally do not collect your personal data unless; (a) such data is provided either directly by you or through a third party duly authorized by you (your authorized representative) to disclose such personal data to the Company, provided that (i) you have been informed by your authorized representative of the purpose for which the personal data is being collected, and (ii) you, or your authorized representative, have given written consent for the collection, processing, and use of the personal data for such purpose. (b) collection and processing of your personal data is mandated by applicable law.



2. Purpose of Personal Data Collection

   The W Property Collection Sdn Bhd may use your personal data for one or more of the following purposes;

   
   
   • To complete your sale and purchase transaction and for general sale and purchase administration purposes;
   • To furnish to, amongst others, our authorized agents, appointed consultants, appointed solicitors, so as to communicate with you on all matters incidental to your purchase of our property(ies);
   • To communicate with you on all matters incidental and related to the property(ies);
   • Performing obligations in the course of or in connection with our provision of the goods and/or services requested by you;
   • To facilitate in administrative and operational functions, including record-keeping, correspondence, and transaction management;
   • To verify and authenticate your identity;
   • To receive, process, and respond to your queries, requests, applications, complaints, and feedback;
   • To manage and maintain your relationship with the Company;
   • To process payments and any related credit transactions;
   • To comply with applicable laws, regulations, codes of practices, guidelines, or rules, and to assist in investigations or law enforcement activities conducted by any governmental and/or regulatory authority;
   • Any other purposes for which you have provided the information;
   • To disclose or transmit personal data to unaffiliated third parties, including our third-party service providers, agents, and relevant governmental and/or regulatory authorities;
   • Any other incidental business purposes related to or in connection with the above;



3. Disclosure of Personal Data

   We may disclose your Personal Data

   
   
   • where such disclosure is required for performing obligations in the course of or in connection with our provision of the goods and services requested by you;
   • where relevant, for the purpose of facilitating the investigation and resolution of complaints submitted by other units;
   • to third party service providers, agents and other organizations we have engaged to perform any of the functions with reference to the above mentioned purpose;
   • for contact tracing and security purpose; (v) to internal or external auditors where such disclosure is required for audit, verification, compliance, or corporate governance purpose in accordance with applicable laws and company’s policies.



4. Security of Your Personal Data

   The W Property Collection Sdn Bhd is committed to ensure that your personal data is protected against loss, misuse, modification, unauthorized or accidental access, disclosure, alteration, or destruction. Access to personal data is strictly limited to authorized individuals with a legitimate need to process such information, and any third parties engaged by us are required to maintain security standards consistent with the Personal Data Protection Act 2010 and Personal Data Protection (Amendment) Act 2024.



5. Incomplete Personal Data
   The W Property Collection Sdn Bhd shall not be obliged to process any application, requests, or provide any service where the personal data furnished is incomplete, inaccurate, or outdated. You (data subjects) are responsible for ensuring that all personal data submitted to the Company is complete, accurate, and up-to-date. The company reserves the right to withhold services or take such measures as deemed necessary in accordance with the Personal Data Protection Act 2010 and Personal Data Protection (Amendment) Act 2024.



6. Retention of Personal Data

   The W Property Collection Sdn Bhd shall retain personal data only for as long as necessary to achieve the purpose for which it was collected, to comply with any applicable legal or regulatory obligations, or to protect and enforce its legal rights. Once such data is no longer required, the Company shall implement appropriate measures to securely dispose of, anonymize, or de-identify the data to prevent unauthorized access, disclosure, or use, in accordance with the Personal Data Protection Act 2010 and Personal Data Protection (Amendment) Act 2024.



7. The Rights of Data Subject

   You, as the data subject, shall have the rights to access, correct, withdraw, or request the deletion of your personal data, and to object or to restrict processing of your personal data, in accordance with the Personal Data Protection Act 2010 and Personal Data Protection (Amendment) Act 2024. Requests must be submitted in writing to pdpa@vtsgroup.com.my, and the company shall take all reasonable measures to comply within the statutory framework.



8. Revision to Privacy Notice

   The W Property Collection Sdn Bhd reserves the right to amend, modify, or update this Privacy Notice at any time without prior notice. Any such revisions shall be effective immediately upon posting on the Company’s website or other communication channels.